Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to Contact Us.
Information Collection and Use
Global Resource Broker explicitly asks when we need information that personally identifies you (“Personal Information”). Your personal information is used to create your personal access to products on the site, and to contact you in the course of using the products. Financial information that is collected is used to verify identity, and to bill either you or your company for products and services, as applicable. Demographic and profile data collected by Global Resource Broker may be used to tailor the Website or any requested email communications, and to display information that is more relevant to you. Global Resource Broker also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will Global Resource Broker make any personal information about an individual user available to anyone.
Your email address is used to only send you information that you have requested. As part of your use of any Global Resource Broker product, Global Resource Broker allows you to elect to receive, or not receive, certain information from Global Resource Broker or its partners. Global Resource Broker adheres strictly to permission-based email policy. Except as mentioned above, Global Resource Broker will not send you unsolicited email information, commercial offers or advertisements Global Resource Broker will not sell, rent, or loan our contact lists or our customer’s contact lists (including customer data) to any outside firms nor will Global Resource Broker use customer contact lists for our own marketing purposes. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information. All Global Resource Broker partners who offer you information via email from our Website must adhere to this unsubscribe policy.
While IP addresses (address of a computer) are logged to track a user’s session, the user’s identity is anonymous. Tracking IP addresses gives Global Resource Broker information about which parts of our site are used most often and what information is viewed. IP addresses are not linked to anything that can personally identify a visitor. Thus, session details are tracked, but the user is anonymous.
Contact Lists, Campaign Content and Campaign Reports
Communications from the Site
Special Offers and Updates
We send all new users a welcoming email to verify password and username. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
In the event Global Resource Broker goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via email and/or a prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by clicking on the link to unsubscribe from the mailing on the email or selecting to not receive this communication in their online account settings.